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By Cian Fitzpatrick | 31st October, 2023
Managed Services for Email Security represent comprehensive solutions provided by third-party vendors to bolster your organisation’s email security. These services aim to relieve the burden on your in-house teams and leverage industry-leading email security practices.
This guide delves deep into the realm of managed email security services, offering insights to help your email security evolve.
Most vendors offer Managed Services for Email Security at two levels, catering to your organisation’s specific needs and engagement goals:
With business hours coverage, email security services are active during standard office hours, providing protection for nine hours a day, five days a week. Beyond these hours, the vendor typically relies on its email protection and security software products.
Full-time coverage ensures email security round the clock, 24 hours a day, seven days a week, irrespective of office hours or non-working days. This level of coverage includes operational and strategic support, along with 24×7 incident management through a dedicated security operations centre (SOC).
Organisations have the flexibility to choose the coverage level that aligns with their email security requirements.
Managed service providers for email security offer a range of services aimed at fortifying your email security infrastructure:
Emails are critical conduits of business communication, often carrying sensitive information in the form of attachments and files. Email Protection encompasses various measures, including inbound email authentication, spam policy creation, anti-spoof management, and user directory monitoring, among others.
Inbound spam filters play a pivotal role in sorting out spam emails, ensuring secure and manageable inboxes. These filters employ advanced techniques like locality-sensitive hashing and heuristics to identify and block spam messages effectively.
Outbound mail filtering scrutinises emails sent by internal users before dispatch, applying content and malware checks. This proactive approach safeguards against unintentional data leaks and ensures that only safe emails reach their destination.
Managed services extend advanced threat protection (ATP) as part of their email security solutions. ATP safeguards sensitive data against phishing campaigns, malware, and other cyber threats, providing real-time threat visibility and endpoint security.
Email encryption services protect your emails and critical information from cyber threats like malware and phishing. By employing techniques like DKIM, SPF, and DMARC authentication, these services identify and block phishing emails, enhancing your email security.
Outbound mail filtering scrutinises emails sent by internal users before dispatch, applying content and malware checks. This proactive approach safeguards against unintentional data leaks and ensures that only safe emails reach their destination.
Email security compliance is crucial for safeguarding electronic communications. Managed services providers monitor, enforce policies, and conduct regular email audits to maintain the confidentiality of your organisation’s data.
Managed email security services go beyond protection, offering ongoing software maintenance, health checks, and support. They provide valuable reports, including incident tracking, executive-level reporting, and monitoring summaries, essential for informed decision-making.
Email security is paramount for your organisation’s well-being. Partnering with a Managed Service Provider (MSP) ensures top-tier security and protection against unauthorised access, data breaches, and email security threats.
Managed Services take the responsibility of maintaining, managing, and monitoring your email technologies, allowing your team to focus on core business operations. It’s time to prioritise email security and evolve your approach to safeguarding your digital communication.
Regular email lacks additional security features and checks, making it susceptible to threats. Secure email offers enhanced security measures, such as data processing and the ability to block suspicious emails and files.
The return on investment in email security depends on factors like licences, package choice, and contract duration. Remember, the cost of a business data breach far outweighs the investment in email security.
Common email threats include phishing, spam, business email compromise, malware, ransomware, and DDoS attacks.
Email encryption in transit ensures that emails are unreadable to anyone other than the intended recipient. Transport Layer Security (TLS) is the standard method for email encryption in transit.
While encryption protects email content, it doesn’t safeguard against all online threats. Other vulnerabilities, like account hacking, can still pose risks.
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